About Us
Catherine Bishop is a site operated by CB Jewellery Ltd.
We are registered in the UK under company number 09413213.
Main trading and registered address:
14 High Street, Barnstaple, North Devon, EX31 1BG
VAT number: 209938673
1. Interpretation
In these terms and conditions:
“we” and “us” refer to CB Jewellery Ltd t/as Catherine Bishop
“you” refers to the purchaser of the Goods
“Contract” means the contract between us for the sale and purchase of Goods incorporating these Terms & Conditions
“Goods” refers to jewellery and other items purchased by you
“Terms” means these terms and conditions
2. Privacy Policy & Cookies
Contract execution
Your personal data will be used to provide the information, goods and services offered through our website, as well as for billing and order fulfilment.
Email newsletter
If you sign up for our newsletter, we may use your email address to send information about our products and services.
You may opt out at any time, and you can request that your personal data be removed by emailing info@christopherb478.sg-host.com
Cookies, monitoring and GDPR
A cookie is a small text file stored on your device. We use cookies to distinguish you from other visitors and to help keep our website updated, relevant and functioning correctly.
We use the following types of cookies:
Strictly necessary cookies – essential for website operation
Analytical/performance cookies – help us understand visitor numbers and behaviour
Functionality cookies – recognise returning users
Targeting cookies – track pages visited and links followed
We may monitor traffic and collect:
Your IP address
The website that referred you to us
This helps us:
Improve the website
Understand where our customers come from
Disclosure of personal data
We may disclose your personal data:
If we sell the business
To agents or service providers
Where required by law
To help prevent fraud or cybercrime
We may also share non-identifiable, aggregate statistics about visitors for legitimate business reasons.
Your data rights
You have the right to access or request deletion of the personal data we hold.
Contact info@christopherb478.sg-host.com to request access or removal.
Where your data is stored
We use:
Google Analytics for website monitoring
Wix for website and mailing list data
Clarity Computer for shop order records
Your data will only be stored where you have interacted (shop purchase, website purchase, or opted-in mailing list).
To unsubscribe from the mailing list, email unsubscribe to:
info@christopherb478.sg-host.com
3. Right to Cancel
You have the right to cancel a purchase within seven working days of receiving the Goods (“cooling-off period”).
If you notify us within 7 days of receiving your item:
We will offer an exchange or replacement
Or, if you prefer to cancel, you must return the item within 14 days of notifying us
Refunds will be issued within 30 days, using the original payment method
Returned items must be:
In “as new” condition
Sent with full insurance, proof of postage and signed-for delivery
In original packaging
You may also return items in person to our shop.
You must return items at your cost unless the item was delivered in error or is defective.
No right to cancel
You cannot cancel purchases of:
Bespoke or personalised items
Goods made to your specifications
Commission Sales items (where we act as agent for the owner)
4. Notices
Any notice relating to these Terms must be confirmed in writing.
Email:
Notices must be sent to info@christopherb478.sg-host.com with an acknowledgement of receipt.
Post:
Catherine Bishop
CB Jewellery Ltd
14 High Street
Barnstaple
North Devon
EX31 1BG
We may send notices to the email or postal address you provided when placing an order.
Email notices are deemed received after 24 hours
Posted notices are deemed received after three days
5. Exclusion of Liability
We use reasonable endeavours to ensure the accuracy of the information on our website and correct any errors promptly.
We do not guarantee the website will be error-free and accept no liability for:
Inability to access the website
Loss arising from use of or reliance on website content
Loss of profits, revenue, goodwill, opportunity, anticipated savings
Indirect or consequential losses
Viruses or harmful components
Nothing in these Terms limits your statutory rights.
Force majeure
We are not liable if we cannot fulfil our obligations due to circumstances beyond our control, including:
Extreme weather
Acts of God
Terrorism or war
Strikes
Shortages of materials or labour
Third-party service interruptions (including postage)
We reserve the right to terminate the Contract under such circumstances.
6. General
If any provision of these Terms is found unlawful or unenforceable, it will be removed without affecting the remaining provisions.
We may update these Terms at any time by posting revisions on our website.
Changes take effect three days after posting.
7. Postage
We offer the following Royal Mail options at checkout:
Standard Shipping – Royal Mail 2nd Class Signed For
Orders up to £50: £4
Orders £51 and over: Free
No insurance (proof of postage obtained)
Royal Mail 1st Class Signed For
Orders up to £100: £4
Orders £101 and over: Free
No insurance (proof of postage obtained)
Guaranteed by 1pm Next Working Day
Orders up to £100: £7
Orders £101 and over: Free
Insured
Guaranteed by 1pm Saturday Delivery
Orders up to £100: £11
Orders £101 and over: Free
Insured
We cannot be held liable for loss or damage during delivery for non-insured postal options.
Fully insured options are available.
8. Conclusion
These Terms are governed by English law.
Any contract or dispute arising from purchases on this site will also be governed by English law.
Promotional giveaways
All entrants who meet the published criteria will be entered into a draw. One winner will be selected at random.
